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Business Systems Analyst (Government Operations)

Posted 9 days ago

OfficeBoston, , United States

Job Description

Analyze and improve business systems for government operations in Boston, ensuring public-facing systems are efficient, compliant, and user-friendly.

Job Duties and Responsibilities
  • Optimize public-facing system performance
  • Reduce system downtime by defined targets
  • Deliver requirements within budget constraints
  • Improve citizen user satisfaction scores
  • Ensure regulatory compliance across systems

Qualifications

Required Qualifications
  • 8+ years experience as a Business Systems Analyst
  • Experience in government or public sector
  • Experience in lieu of education accepted
  • Public exposure / public-facing systems experience
  • Located in or willing to work in Boston
  • Requirements gathering
  • System analysis & design
  • Data modeling
  • Government compliance frameworks
  • Process mapping
  • Testing & QA
  • Reporting tools (e.g., Tableau, Power BI)
  • SDLC methodologies
  • Analytical thinking
  • Stakeholder communication
Job details
Workplace
Office
Location
Boston, , United States
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Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers.

Key team members

Jolie den Boer

Jolie den Boer

Mark Mansour

Mark Mansour

Roy Baladi

Roy Baladi

Jacek Koster

Jacek Koster

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