IT Support & Solutions Engineer

Jobs for Humanity·See all Jobs for Humanity jobs on Jobr

Posted 9 days ago

OfficeLondon, , United Kingdom

Job Description

To deliver technology solutions and support in Essex, ensuring reliable systems and driving digital efficiency within a monthly salary framework of £2000.

Job Duties and Responsibilities

Maintain 99.9% system uptime
Resolve 95% of tickets within SLA
Deliver 2 technology improvement projects quarterly
Reduce operational costs through automation
Achieve 90% user satisfaction score

Qualifications

Required Qualifications

Bachelor's degree in Computer Science or related field or equivalent experience
Relevant industry certifications (e.g., CompTIA, Microsoft, AWS)
IT support & troubleshooting
Database management
Cybersecurity fundamentals
Problem-solving
Communication
Time management
Customer service orientation
Team collaboration
ITIL

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Job details

Workplace

Office

Location

London, , United Kingdom

Jobs for Humanity

View company page

Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers.

Website LinkedIn +3

Key team members

Jolie den Boer

Mark Mansour

Roy Baladi

Jacek Koster

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