Receptionist

Job Description

Portico is delighted to offer an exceptional opportunity for a polished, proactive, and service driven Corporate Receptionist to join our team at the stunning offices of a prestigious private investment firm in Marble Arch.

As the face of the organisation, you will deliver a warm, professional, and seamless welcome to all staff, clients, and visitors. You will act as a true brand ambassador, ensuring every interaction reflects the firm’s high standards and commitment to excellence.

This is a dynamic, multi floor front of house operation where no two days are the same. You’ll work closely with a fantastic team of four Receptionists, a supervisor, and a reception manager.

Key Responsibilities

• Provide an exceptional welcome to all visitors and staff, ensuring a professional and personable experience.
• Oversee reception operations across three client-facing floors, supporting 15 meeting rooms in total.
• Manage check-ins and bookings using the Condeco system.
• Greet guests on the 6th and 7th floors and direct them to their allocated meeting rooms.
• Support the events hub on Level 4 for internal and external events.
• Answer and direct phone calls and emails promptly and professionally.
• Maintain a tidy, organised, and polished reception environment.
• Manage meeting room bookings and appointment scheduling.
• Assist with administrative tasks as required.
• Book taxis and transport when needed.
• Handle access card requests and visitor passes.
• Run daily operational reports and support wider facilities coordination.

Hours: 40 hours per week. Rotating shifts between 8am-7pm, with the flexibility to work slightly earlier/later shifts from time to time.
Salary: £35,831 per annum

Qualifications

We need: 

• A confident communicator who can build rapport quickly and professionally at all levels.
• Experience in a corporate client services or high-end front-of-house environment (preferred).
• Previous receptionist or administrative experience.
• Experience using a room booking system (Condeco preferred).
• Strong IT skills, including MS Office and video conferencing setup.
• Ability to multitask, prioritise, and remain calm under pressure.
• Immaculate presentation and a genuine, friendly, and positive personality.
• A proactive mindset with strong attention to detail.
• A team player who thrives in a collaborative, high-performing environment.

Additional Information

What's in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.