Master Level Harley-Davidson Technician - Black Hills Harley Davidson

Job Description

Responsibilities:

• be able to handle advanced diagnostics, complex repairs and be able to troubleshoot and repaire a wide range of motorcycle issues. 
• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Complete repair work within the scheduled time period
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

What we offer:

• Full benefits offered- health, dental, vision and 401k

Qualifications

• Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire. 
• Passion for Harley-Davidson brand and industry
• Ability to effectively perform duties in time sensitive environment
• Positive attitude, coachable and willing to learn new skills
• Detail-oriented and precise

Additional Information

All your information will be kept confidential according to EEO guidelines.