Claims Assessor,Short Term Insurance

Job Description

To assess and adjust losses of complex claims for Standard Insurance Limited, South Africa, to deliver effective and efficient world class customer service and excel in operation, financial and service requirements. To manage, control and attend to contractor audits, authorisations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients.

Qualifications

Type of Qualification: Degree
Business Commerce, Civil Engineering, Construction and Physical Planning

Experience Required

The job requires an incumbent with minimum 5 years experience as a Building Assessor.
Minimum 3 years experience within the Short-Term Insurance Industry would be required.

Additional Information

Behavioural Competencies:

• Developing Expertise
• Upholding Standards
• Adopting Practical Approaches
• Articulating Information
• Team Working
• Taking Action
• Checking Details
• Resolving Conflict
• Providing Insights
• Producing Output
• Meeting Timescales
• Managing Tasks

Technical Competencies:

• Claims Knowledge and Management
• Client Acceptance & Review
• Insurance Principles
• Insurance Products & Services
• Quant Skills
• Risk Perception & Assessment
• Underwriting and Pricing Risk
• Underwriting Management
• Business Administration Skills
• Data Management (Administration)
• Records and Archive Management
• Written Communication