Host/Cashier - AM Shifts Only

Job Description

Job Summary:

The Cashier/Host is responsible for greeting and escorting guests to tables in the restaurant, handling all cash and charge transactions, taking phone calls and maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Duties:

• Greet and seat guest in a friendly, courteous, professional, and timely manner.

• Handle all cash and charge transactions and the ringing up of all food and/or beverage chits.

• Handles the ordering of Special Amenities with garde manger and assigns the delivery.

• Takes and reconfirms reservations from guests and informs the Chef and kitchen of large or special reservations.

Qualifications

Minimum Qualifications:

• High school diploma or equivalent
• Minimum 1 year of cash handling experience
• Ability to efficiently deal with customer complaints and concerns in a friendly and positive manner.
• Ability to operate a keyboard and point-of-sale procedures to pre-check order and settle checks.
• Knowledge of the appropriate table settings, service ware and menu items.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.

Preferred Qualifications:

• Minimum 1 year of restaurant experience preferred.

Additional Information

Salary:

$27.82 - $34.78 per hour - This position is eligible for various benefits such as Health & Welfare, paid time off, 401(k), daily duty meal, and others.  Employee parking is available at a nominal cost.

Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.